Privacy Policy

1. Who we are

Vancel Technologies Private Limited ("Vancel," "we," "us") operates the website vanceltech.com. This policy explains how we collect, use, and protect personal data when you interact with our website, forms, and services.

2. Data we collect

We collect information you provide directly:

• Name, email address, company, and role (via contact forms)
• Email address (via newsletter subscription)
• Booking details (via our scheduling integration)

We also collect technical data automatically: IP address (anonymised for rate limiting), browser type, pages visited, and referral source. We use Vercel Analytics, which does not use cookies and does not track users across sites.

3. How we use your data

• To respond to enquiries and schedule consultations
• To send our newsletter (only with your consent)
• To improve our website and understand usage patterns
• To comply with legal obligations

4. Legal basis (GDPR)

We process personal data under Art. 6(1)(a) GDPR (consent — newsletter), Art. 6(1)(b) (contract performance — enquiries), and Art. 6(1)(f) (legitimate interest — analytics and security).

5. Data retention

Contact form submissions are retained for 24 months. Newsletter subscriptions are retained until you unsubscribe. Analytics data is anonymised and aggregated.

6. Your rights

Under GDPR, you have the right to access, rectify, erase, restrict processing, and port your data. You can also object to processing and withdraw consent at any time. Contact us at hello@vanceltech.com to exercise these rights.

7. Third-party services

• Vercel (hosting and analytics — EU data processing)
• Resend (transactional email)
• Supabase (database — hosted in EU)
• Cal.com or Calendly (scheduling)

8. Contact

For privacy-related enquiries: hello@vanceltech.com